Common CX File Explorer Issues & Solutions
1. Access Denied Issues
Many users encounter "Access Denied" errors when using CX File Explorer. Here's a comprehensive guide to resolve these permission issues:
For Android 11+ Users:
- Android/data folder restrictions are part of Android's scoped storage implementation
- Use ADB commands for full access:
adb shell sm grant-runtime-permission com.cxinventor.file.explorer android.permission.MANAGE_EXTERNAL_STORAGE
- Enable "All Files Access" permission in Settings > Apps > CX File Explorer > Permissions
For Network Shares (SMB/FTP):
- Verify network connectivity
- Check credentials and permissions
- Configure firewall settings
- Enable necessary network protocols
2. Performance Optimization
Improve CX File Explorer's performance with these tips:
- Clear cache regularly (Settings > Storage > Clear Cache)
- Disable thumbnail generation for large folders
- Update to the latest version for bug fixes and optimizations
- Close background apps to free up system resources
3. Advanced SMB Configuration
Add these lines to your smb.conf for optimal performance:
[share_name]
path = /your/share/path
writeable = yes
browseable = yes
create mask = 0777
directory mask = 0777
public = no
min protocol = SMB2
client min protocol = SMB2
client max protocol = SMB3
4. Cloud Storage Integration
Troubleshooting steps for cloud storage issues:
- Verify internet connectivity
- Re-authenticate cloud accounts
- Check storage quotas
- Update cloud service credentials
5. Root Access Features
For rooted devices, ensure:
- SuperSU or Magisk is properly configured
- Root permissions are granted to CX File Explorer
- SELinux settings are appropriately set
Pro Tips:
- Regular backups before major operations
- Use built-in file verification tools
- Enable logging for troubleshooting
- Join our community forum for expert support