CX File Explorer Troubleshooting

Common CX File Explorer Issues & Solutions

1. Access Denied Issues

Many users encounter "Access Denied" errors when using CX File Explorer. Here's a comprehensive guide to resolve these permission issues:

For Android 11+ Users:

  • Android/data folder restrictions are part of Android's scoped storage implementation
  • Use ADB commands for full access: adb shell sm grant-runtime-permission com.cxinventor.file.explorer android.permission.MANAGE_EXTERNAL_STORAGE
  • Enable "All Files Access" permission in Settings > Apps > CX File Explorer > Permissions

For Network Shares (SMB/FTP):

  • Verify network connectivity
  • Check credentials and permissions
  • Configure firewall settings
  • Enable necessary network protocols

2. Performance Optimization

Improve CX File Explorer's performance with these tips:

  • Clear cache regularly (Settings > Storage > Clear Cache)
  • Disable thumbnail generation for large folders
  • Update to the latest version for bug fixes and optimizations
  • Close background apps to free up system resources

3. Advanced SMB Configuration

Add these lines to your smb.conf for optimal performance:


[share_name]
path = /your/share/path
writeable = yes
browseable = yes
create mask = 0777
directory mask = 0777
public = no
min protocol = SMB2
client min protocol = SMB2
client max protocol = SMB3

4. Cloud Storage Integration

Troubleshooting steps for cloud storage issues:

  • Verify internet connectivity
  • Re-authenticate cloud accounts
  • Check storage quotas
  • Update cloud service credentials

5. Root Access Features

For rooted devices, ensure:

  • SuperSU or Magisk is properly configured
  • Root permissions are granted to CX File Explorer
  • SELinux settings are appropriately set

Pro Tips:

  • Regular backups before major operations
  • Use built-in file verification tools
  • Enable logging for troubleshooting
  • Join our community forum for expert support